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Urgent Care Centers in the US - Market Research Report (2014-2029)

Tina Fine Tina Fine New York, United States Last Updated: November 2024 NAICS OD5458

Revenue

$46.7bn

2024

$46.7bn

Past 5-Year Growth

Profit

$XX.Xbn

Employees

198k

Businesses

6,326

Wages

$XX.Xbn

Urgent Care Centers in the US industry analysis

Urgent care centers face dynamic market conditions driven by fluctuating insurance reimbursement rate levels, the health of the economy and changing attitudes to technology-driven healthcare. Urgent care providers offer a convenient and cost-effective alternative to primary care doctor services, notably in short supply and emergency department services, which are more costly and impose burdensome, long wait times. Urgent care centers leverage flexible, extended hours and online scheduling to further consumer appeal. In response to these centers' convenience, cost and quality, industry revenue has grown at a CAGR of 3.1% over the past five years and is expected to total $46.7 billion in 2024 when revenue will jump by an estimated 0.5%.

Trends and Insights

  • Urgent care centers are trimming healthcare costs. By providing an alternative to expensive emergency room visits, these centers are aiding patients and insurers in cost reduction and driving growth faster than the rest of the economy.
  • Urgent care centers are reducing pressure on emergency departments. By handling a variety of illnesses, they divert less-critical cases from the ER, leading to more efficient healthcare delivery each year.
  • Population size dictates the number of urgent care centers in an area. Urgent care centers and their services need to be local and reflect the healthcare needs of their community.
  • Emergency rooms are the main competitors for urgent care centers. However, ER visits tend to be more expensive, driving some patients to opt for more affordable urgent care services.

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  • Market estimates from 2014-2029
  • Critical performance data and rankings
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has grown at a CAGR of 3.1 % over the past five years, to reach an estimated $46.7bn in 2024.

Trends and Insights

Urgent care center ownership mix is changing, with independent owners equiped with more tools

  • According to the Urgent Care Association, the ownership mix of urgent care centers is shifting. Sole ownership has increased to 52%, with hospital ownership dropping. Multi-site centers are forming partnerships with private equity. While according to the Urgent Care Association's 2023 Benchmarking Report, the urgent care market is largely controlled by private equity-owned and hospital-affiliated centers, private equity-backed companies like FastMed and American Family Care are actively acquiring smaller urgent care centers.
  • Additional trends and insights available with purchase
Urgent Care Centers in the US
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

Medicaid and Medicare reimbursements will support urgent care center performance

  • Medicare and Medicaid account for a significant share of revenue in this industry. Any changes in funding for these programs will directly fuel urgent care center revenue.

Biggest companies in the Urgent Care Centers in the US

Company
Market Share (%)
2024
Revenue ($m)
2024
Profit ($m)
2024
Profit Margin (%)
2024
Select Medical Holdings Corp
189.1
19.2
10.1

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Products & Services Segmentation

Urgent Care Centers in the US
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Symptoms, signs and abnormal findings, Injury and poisoning and Respiratory system. Symptoms, signs and abnormal findings is the largest segment of the Urgent Care Centers in the US.

Trends and Insights

A surge in telemedicine services and physican specialization boosts patient satisfaction

  • An Urgent Care Association white paper report (2023) states that by 2022, 94.0% of centers were offering telemedicine services. These services were not as prevalent pre-pandemic.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

This industry includes facilities that deliver medical care on an unscheduled, walk-in basis. Urgent care centers are primarily used to treat patients with an injury or illness requiring immediate care but not severe enough to warrant emergency room care.

What's included in this industry?

Symptoms, signs and abnormal findingsInjury and poisoningRespiratory system Musculoskeletal system and connective tissueCirculatory systemDigestive systemGenitourinary systemOther

Companies

Select Medical Holdings Corp

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Related Terms

CARVE-OUTSELECTROCARDIOGRAM (EKG)MAGNETIC RESONANCE IMAGING (MRI)ELECTROMYOGRAPHY (EMG)COMPUTED TOMOGRAPHY (CT SCAN) S9083: "GLOBAL FEE" REIMBURSEMENT

Industry Code

NAICS 2017

NAICS 62149 - Urgent Care Centers in the US

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Urgent care centers are trimming healthcare costs. By providing an alternative to expensive emergency room visits, these centers are aiding patients and insurers in cost redu...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Urgent care centers are reducing pressure on emergency departments. By handling a variety of illnesses, they divert less-critical cases from the ER, leading to more efficient...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Population size dictates the number of urgent care centers in an area. Urgent care centers and their services need to be local and reflect the healthcare needs of their commu...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each state
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each state in 2024
  • Number and share of revenue each state accounts for in 2024
  • Number and share of wages each state accounts for in 2024
  • Number and share of employees in each state in 2024

Detailed analysis

  • Geographic spread of the industry across North America, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Emergency rooms are the main competitors for urgent care centers. However, ER visits tend to be more expensive, driving some patients to opt for more affordable urgent care s...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

The urgent care sector is not highly concentrated. Centers must operate locally to ensure fast and efficient service delivery, preventing any single entity from dominating th...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of Select Medical Holdings Corp's performance by revenue, market share and profit margin from 2018 through 2024

Detailed analysis

  • Description and key data for Select Medical Holdings Corp, and factors influencing its performance in the industry

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Urgent care centers face extensive regulations. These regulations stem from the nature of the services, the reliance on Medicaid and Medicare programs and competition with ot...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Brand recognition drives urgent care center profit as consumers choose familiar names. This preference impacts revenue, making marketing and visibility key for urgent care su...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Industry Multiples (2017-2022)
  • Industry Tax Structure (2017-2022)
  • Income Statement (2017-2022)
  • Balance Sheet (2017-2022)
  • Liquidity Ratios (2017-2022)
  • Coverage Ratios (2017-2022)
  • Leverage Ratios  (2017-2022)
  • Operating Ratios (2017-2022)
  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Urgent Care Centers in the US industry in United States in 2024?

The market size of the Urgent Care Centers in the US industry in United States is $46.7bn in 2024.

How many businesses are there in the Urgent Care Centers in the US industry in 2024?

There are 6,326 businesses in the Urgent Care Centers in the US industry in United States, which has grown at a CAGR of 6.8 % between 2019 and 2024.

Has the Urgent Care Centers in the US industry in United States grown or declined over the past 5 years?

The market size of the Urgent Care Centers in the US industry in United States has been growing at a CAGR of 3.1 % between 2019 and 2024.

What is the forecast growth of the Urgent Care Centers in the US industry in United States over the next 5 years?

Over the next five years, the Urgent Care Centers in the US industry in United States is expected to grow.

What are the biggest companies in the Urgent Care Centers in the US market in United States?

The biggest company operating in the Urgent Care Centers market in United States is Select Medical Holdings Corp

What does the Urgent Care Centers in the US in United States include?

Symptoms, signs and abnormal findings and Injury and poisoning are part of the Urgent Care Centers in the US industry.

Which companies have the highest market share in the Urgent Care Centers in the US in United States?

The company holding the most market share in United States is Select Medical Holdings Corp.

How competitive is the Urgent Care Centers in the US industry in United States?

The level of competition is moderate and steady in the Urgent Care Centers in the US industry in United States.

Related Industries

Widen your competitive advantage with related industries

Competitors

  • Emergency & Other Outpatient Care Centers in the US
  • Ambulance Services in the US
  • Hospitals in the US

Complementors

  • Primary Care Doctors in the US
  • Specialist Doctors in the US

International industries

  • Hospitals in New Zealand
  • Hospitals in the UK

View all industries in United States

Methodology

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Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the US include: 

  • US Census Bureau
  • US Bureau of Labor Statistics
  • US International Trade Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

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