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Online Greeting Card Sales in the US - Market Research Report (2015-2030)

Matthew Buchko Matthew Buchko New York, United States Last Updated: August 2025 NAICS OD5449

Revenue

$2.6bn

2025

$2.6bn

Past 5-Year Growth

Profit

$XXX.Xm

Employees

17,200

Businesses

8,270

Wages

$XXX.Xm

Online Greeting Card Sales in the US industry analysis

Online greeting card sales have expanded as business operations and consumer preferences shift toward online shopping. The industry provides consumers with convenient and often more affordable alternatives to brick-and-mortar greeting card options. The growing number of consumers who use mobile devices with internet capabilities has facilitated access to online greeting card retailers. The industry has benefited from the pandemic as people have turned to greeting cards to stay in touch with others, even if they're unable to get together. Revenue for online greeting card sellers is expected to climb at a CAGR of 7.1% to $2.6 billion through the end of 2025, including a modest jump of 1.2% in 2025 alone.

Trends and Insights

  • The industry has benefited from expanding consumer access to online stores. The number of broadband connections and mobile internet connections has steadily expanded, supporting gains.
  • Greeting card sellers generate revenue through several channels, including the sale of single everyday cards. Consumers have shown a willingness to spend a few dollars on online greeting cards as an occasional splurge.
  • Unlike brick-and-mortar greeting card publishers and retailers, online retailers typically do not follow the pattern of the US population. Establishing proximity to key markets is not the priority since they do not ship large or heavy products.
  • The industry is characterized by a low level of concentration. Through the end of 2025, concentration has fallen slightly, as the industry's largest companies have adjusted to a changing landscape.
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Industry Statistics and Trends

Market size and recent performance (2015-2030)

Industry revenue has grown at a CAGR of 7.1 % over the past five years, to reach an estimated $2.6bn in 2025.

Trends and Insights

The digital shift has benefited online sellers

  • The pandemic provided a strong expansion opportunity for the industry. In early 2020, many brick-and-mortar stores that sell greeting cards were forced to temporarily close because of stay-at-home orders to curb the spread of the virus. This effectively limited options for consumers looking to purchase greeting cards, encouraging them to search online. While conditions have normalized, more consumers are now familiar with buying greeting cards online, making them more likely to continue this activity in the years since the height of the pandemic.
  • Additional trends and insights available with purchase
Online Greeting Card Sales in the US
Revenue (2015-2030)
IBISWorld Logo Source: IBISWorld

Industry outlook (2025-2030)

Market size is projected to grow over the next five years.

Trends and Insights

Mobile internet makes online shopping easier for consumers on the go

  • Increasing mobile internet connections will likely continue to support online retailers, as a growing share of consumers is expected to possess mobile phones and tablets with reliable internet access. Access to mobile internet connections gives customers the ability to connect with sellers from anywhere, boosting sales volumes and the frequency of impulse purchases.

Biggest companies in the Online Greeting Card Sales in the US

Company
Market Share (%)
2025
Revenue
2025
Profit
2025
Profit Margin (%)
2025

There are no companies that hold a market share exceeding 5% in the Online Greeting Card Sales in the US industry.

Products & Services Segmentation

Online Greeting Card Sales in the US
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Everyday single cards, Holiday single cards and Bulk cards. Everyday single cards is the largest segment of the Online Greeting Card Sales in the US.

Trends and Insights

Consumers are willing to splurge on everyday greeting cards for a special occasion

  • Items in this category include personalized or customized invitations, announcements and stationery. Customers can choose their products, add text, images and other graphics, and then have them shipped through the company's website.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

This industry sells greeting cards and e-cards online. It includes all online sales of physical and electronic greeting cards but excludes brick-and-mortar sales.

What's included in this industry?

Products and services covered in the Online Greeting Card Sales industry in the United States include Providing personalized bulk stationery products, Providing personalized greeting cards, Providing e-cards and Providing print-at-home cards.

Companies

Companies covered in the Online Greeting Card Sales industry in the United States include .

Purchase this report to view all major companies in this industry.

Related Terms

Related terms covered in the Online Greeting Card Sales industry in the United States include e-tailer, smartphone, brick-and-mortar and e-card.

Industry Code

NAICS 2017

NAICS 454110 - Online Greeting Card Sales in the US

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

The industry has benefited from expanding consumer access to online stores. The number of broadband connections and mobile internet connections has steadily expanded, support...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2015-2024) and forecast (2025-2030)
  • Employees, including historical (2015-2024) and forecast (2025-2030)
  • Businesses, including historical (2015-2024) and forecast (2025-2030)
  • Profit, including historical (2015-2025)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Greeting card sellers generate revenue through several channels, including the sale of single everyday cards. Consumers have shown a willingness to spend a few dollars on onl...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2025
  • Product innovation level

Charts

  • Products & services segmentation in 2025
  • Major market segmentation in 2025

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Unlike brick-and-mortar greeting card publishers and retailers, online retailers typically do not follow the pattern of the US population. Establishing proximity to key marke...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each state
  • Share of population compared to establishments in each region in 2025

Tables

  • Number and share of establishments in each state in 2025
  • Number and share of revenue each state accounts for in 2025
  • Number and share of wages each state accounts for in 2025
  • Number and share of employees in each state in 2025

Detailed analysis

  • Geographic spread of the industry across North America, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

The industry is characterized by a low level of concentration. Through the end of 2025, concentration has fallen slightly, as the industry's largest companies have adjusted t...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2020-2025
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

There are no companies that hold a market share exceeding 5% in the Online Greeting Card Sales in the US industry.

Analyst insights

Hallmark Cards is a public company headquartered in Missouri with about 20,000 employees. Its largest market share is in the Online Greeting Card Sales industry, accounting f...

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Industry assistance is minimal for greeting card sellers. The Greeting Card Association offers indirect assistance by providing presentations and meetings that inform members...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2015-2030) 
  • Assistance historical data and forecast (2015-2030) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Cost structures vary significantly depending on an online greeting card seller's size and age. Larger sellers benefit from economies of scale, while more established ones ben...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Investment vs. share of economy

Data tables

  • Industry Multiples (2018-2023)
  • Industry Tax Structure (2018-2023)
  • Income Statement (2018-2023)
  • Balance Sheet (2018-2023)
  • Liquidity Ratios (2018-2023)
  • Coverage Ratios (2018-2023)
  • Leverage Ratios  (2018-2023)
  • Operating Ratios (2018-2023)
  • Cash Flow & Debt Service Ratios (2015-2030)
  • Revenue per Employee (2015-2030)
  • Revenue per Enterprise (2015-2030)
  • Employees per Establishment (2015-2030)
  • Employees per Enterprise (2015-2030)
  • Average Wage (2015-2030)
  • Wages/Revenue (2015-2030)
  • Establishments per Enterprise (2015-2030)
  • IVA/Revenue (2015-2030)
  • Imports/Demand (2015-2030)
  • Exports/Revenue (2015-2030)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2015-2030)
  • IVA (2015-2030)
  • Establishments (2015-2030)
  • Enterprises (2015-2030)
  • Employment (2015-2030)
  • Exports (2015-2030)
  • Imports (2015-2030)
  • Wages (2015-2030)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Online Greeting Card Sales industry in the United States in 2025?

The market size of the Online Greeting Card Sales industry in the United States is $2.6bn in 2025.

How many businesses are there in the Online Greeting Card Sales industry in the United States in 2025?

There are 8,270 businesses in the Online Greeting Card Sales industry in the United States, which has grown at a CAGR of 16.5 % between 2020 and 2025.

How may import tariffs affect the Online Greeting Card Sales industry in the United States?

The Online Greeting Card Sales industry in the United States is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.

How may export tariffs affect the Online Greeting Card Sales industry in the United States?

The Online Greeting Card Sales industry in the United States is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.

Has the Online Greeting Card Sales industry in the United States grown or declined over the past 5 years?

The market size of the Online Greeting Card Sales industry in the United States has been growing at a CAGR of 7.1 % between 2020 and 2025.

What is the forecast growth of the Online Greeting Card Sales industry in the United States over the next 5 years?

Over the next five years, the Online Greeting Card Sales industry in the United States is expected to grow.

What does the Online Greeting Card Sales industry in the United States include?

Providing personalized bulk stationery products and Providing personalized greeting cards are part of the Online Greeting Card Sales industry in the United States.

How competitive is the Online Greeting Card Sales industry in the United States?

The level of competition is moderate and increasing in the Online Greeting Card Sales industry in the United States.

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the US include: 

  • US Census Bureau
  • US Bureau of Labor Statistics
  • US International Trade Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

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