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Online Computer & Tablet Sales in the US - Market Research Report (2016-2031)

Samuel Moshiashvili Samuel Moshiashvili New York, United States Last Updated: January 2026 NAICS OD5078

Revenue

$44.9bn

2026

$44.9bn

Past 5-Year Growth

Profit

$X.Xbn

Employees

44,338

Businesses

12,748

Wages

$X.Xbn

Online Computer & Tablet Sales in the US industry analysis

The Online Computer and Tablet Sales industry navigated significant volatility through 2026 as pandemic-driven demand surges gave way to market normalization and evolving consumer preferences. Initial lockdowns in 2020 and 2021 propelled extraordinary growth as remote work and virtual education created urgent replacement needs. However, this acceleration created an artificial trough in 2022 and 2023 as consumers delayed upgrades on recently purchased devices. Revenue dropped before recovering in 2024 and rising through 2026. Aging equipment also reached natural refresh cycles. Still, profit contracted from 20.3% in 2021 to 14.8% in 2026 because intensified price competition and market saturation forced retailers to lower prices. Amazon leveraged economies of scale to undercut its competitors and expand its market share. At the same time, traditional brick-and-mortar retailers enhanced their online platforms to complement in-store inventory. Tariff exemptions granted to computers and tablets in April 2025 prevented price increases. Still, other tariffs on steel, aluminum and portable devices remain in effect as of January 2026 and could further disrupt demand. Industry revenue increased at a CAGR of 1.9% to $44.9 billion over the past five years, including growth of 3.4% in 2026.

Trends and Insights

  • Computer and tablet sales soared as consumers became more comfortable with online shopping and e-commerce platforms. Retailers invested heavily in website functionality, mobile optimization and fulfillment infrastructure to meet consumer expectations. Amazon continues to leverage economies of scale to undercut competitors and capture market share.
  • Consumer preference shifted decisively toward portable devices. This reduced desktop computer market share as laptops and tablets delivered comparable performance with greater mobility. Enhanced user interfaces and simplified device setup expanded appeal among older demographics.
  • The geographic distribution of online computer and tablet sales establishments doesn’t always align with population density. Online retailers strategically position warehouses near major shipping hubs to optimize logistics and meet consumer demand efficiently.
  • Market concentration intensified as large platforms leveraged logistics networks, proprietary data and algorithmic advantages that smaller competitors struggled to replicate. Smaller online retailers continued to offer distinct value propositions, such as enhanced customer service and discounted products.
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Industry Statistics and Trends

Market size and recent performance (2016-2031)

Industry revenue has grown at a CAGR of 1.9 % over the past five years, to reach an estimated $44.9bn in 2026.

Trends and Insights

Expanding e-commerce sales contributed to revenue growth

  • Online computer and tablet retailers experienced volatile revenue swings driven by remote work demand. According to the US Census Bureau, e-commerce sales increased 5.1% year-over-year in the third quarter of 2025. This accounted for 16.4% of total retail sales.
  • Additional trends and insights available with purchase
Online Computer & Tablet Sales in the US
Revenue (2016-2031)
IBISWorld Logo Source: IBISWorld

Industry outlook (2026-2031)

Market size is projected to grow over the next five years.

Trends and Insights

Tariff headwinds may be offset by growing investment activity and rising disposable income

  • Disposable income levels are expected to climb at a 2.1% CAGR through 2031. This could create a sense of financial stability among consumers and businesses looking to upgrade hardware. An increase in private investment in computers and software also reflects the ongoing integration of AI into both personal and professional computing devices.

Biggest companies in the Online Computer & Tablet Sales in the US

Company
Market Share (%)
2026
Revenue ($m)
2026
Profit ($m)
2026
Profit Margin (%)
2026
Amazon.Com, Inc.
3,405.6
358.9
10.5

To view the market share and analysis for all 1 top companies in this industry, view purchase options.

Products & Services Segmentation

Online Computer & Tablet Sales in the US
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Desktop computers, Tablets and Laptops, ultrabooks and hybrids. Desktop computers is the largest segment of the Online Computer & Tablet Sales in the US.

Trends and Insights

Better performance and efficiency increases the appeal of laptops

  • This segment includes laptops, ultrabooks and hybrids. Laptops are portable computers featuring a clamshell design, which combines a screen and keyboard into a single unit. Ultrabooks are a sub-category of laptops characterized by their lightweight build and sleek design, without compromising performance. Hybrid devices, also known as 2-in-1s or convertible laptops, blend the features of laptops and tablets. They often feature touchscreens and detachable or foldable keyboards.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Operators in the Online Computer and Tablet Sales industry retail desktop, notebook and tablet computers via the internet. Many retailers purchase goods from domestic and international manufacturers and wholesalers. They then sell them to end consumers. Some manufacturers directly sell their goods to end consumers.

What's included in this industry?

Products and services covered in the Online Computer & Tablet Sales industry in the United States include Retailing computers via the internet, Retailing tablets via the internet and Retailing laptops via the internet.

Companies

Companies covered in the Online Computer & Tablet Sales industry in the United States include Amazon.Com, Inc.

Purchase this report to view all 1 major companies in this industry.

Related Terms

Related terms covered in the Online Computer & Tablet Sales industry in the United States include tablet, e-commerce and ultrabook.

Industry Code

NAICS 2017

NAICS 454110 - Online Computer & Tablet Sales in the US

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Computer and tablet sales soared as consumers became more comfortable with online shopping and e-commerce platforms. Retailers invested heavily in website functionality, mobi...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2016-2025) and forecast (2026-2031)
  • Employees, including historical (2016-2025) and forecast (2026-2031)
  • Businesses, including historical (2016-2025) and forecast (2026-2031)
  • Profit, including historical (2016-2026)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Consumer preference shifted decisively toward portable devices. This reduced desktop computer market share as laptops and tablets delivered comparable performance with greate...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2026
  • Product innovation level

Charts

  • Products & services segmentation in 2026
  • Major market segmentation in 2026

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

The geographic distribution of online computer and tablet sales establishments doesn’t always align with population density. Online retailers strategically position warehouse...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each state
  • Share of population compared to establishments in each region in 2026

Tables

  • Number and share of establishments in each state in 2026
  • Number and share of revenue each state accounts for in 2026
  • Number and share of wages each state accounts for in 2026
  • Number and share of employees in each state in 2026

Detailed analysis

  • Geographic spread of the industry across North America, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Market concentration intensified as large platforms leveraged logistics networks, proprietary data and algorithmic advantages that smaller competitors struggled to replicate. ...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2021-2026
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Amazon dominates the online marketplace and is the largest online seller of computers and tablets. The company's expansive product range and competitive pricing strategy have...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2022 through 2026
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2026
  • Overview of Amazon.Com, Inc.'s performance by revenue, market share and profit margin from 2020 through 2026

Detailed analysis

  • Description and key data for Amazon.Com, Inc., and factors influencing its performance in the industry

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Online sellers must comply with federal and state regulations concerning privacy, security, copyright and taxation. These rules ensure consumer protection and mandate respons...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2016-2031) 
  • Assistance historical data and forecast (2016-2031) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Sellers' cost structures differ significantly according to their scale, the nature of their operations and those of downstream markets. These variables determine how resource...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2026
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2026
  • Investment vs. share of economy

Data tables

  • Industry Multiples (2019-2024)
  • Industry Tax Structure (2019-2024)
  • Income Statement (2019-2024)
  • Balance Sheet (2019-2024)
  • Liquidity Ratios (2019-2024)
  • Coverage Ratios (2019-2024)
  • Leverage Ratios  (2019-2024)
  • Operating Ratios (2019-2024)
  • Cash Flow & Debt Service Ratios (2016-2031)
  • Revenue per Employee (2016-2031)
  • Revenue per Enterprise (2016-2031)
  • Employees per Establishment (2016-2031)
  • Employees per Enterprise (2016-2031)
  • Average Wage (2016-2031)
  • Wages/Revenue (2016-2031)
  • Establishments per Enterprise (2016-2031)
  • IVA/Revenue (2016-2031)
  • Imports/Demand (2016-2031)
  • Exports/Revenue (2016-2031)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2016-2031)
  • IVA (2016-2031)
  • Establishments (2016-2031)
  • Enterprises (2016-2031)
  • Employment (2016-2031)
  • Exports (2016-2031)
  • Imports (2016-2031)
  • Wages (2016-2031)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Online Computer & Tablet Sales industry in the United States in 2026?

The market size of the Online Computer & Tablet Sales industry in the United States is $44.9bn in 2026.

How many businesses are there in the Online Computer & Tablet Sales industry in the United States in 2026?

There are 12,748 businesses in the Online Computer & Tablet Sales industry in the United States, which has declined at a CAGR of 2.6 % between 2021 and 2026.

How may import tariffs affect the Online Computer & Tablet Sales industry in the United States?

The Online Computer & Tablet Sales industry in the United States is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.

How may export tariffs affect the Online Computer & Tablet Sales industry in the United States?

The Online Computer & Tablet Sales industry in the United States is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.

Has the Online Computer & Tablet Sales industry in the United States grown or declined over the past 5 years?

The market size of the Online Computer & Tablet Sales industry in the United States has been growing at a CAGR of 1.9 % between 2021 and 2026.

What is the forecast growth of the Online Computer & Tablet Sales industry in the United States over the next 5 years?

Over the next five years, the Online Computer & Tablet Sales industry in the United States is expected to grow.

What are the biggest companies in the Online Computer & Tablet Sales industry in the United States?

The biggest company operating in the Online Computer & Tablet Sales industry in the United States is Amazon.Com, Inc.

What does the Online Computer & Tablet Sales industry in the United States include?

Retailing computers via the internet and Retailing tablets via the internet are part of the Online Computer & Tablet Sales industry in the United States.

Which companies have the highest market share in the Online Computer & Tablet Sales industry in the United States?

The company holding the most market share in the Online Computer & Tablet Sales industry in the United States is Amazon.Com, Inc..

How competitive is the Online Computer & Tablet Sales industry in the United States?

The level of competition is high and increasing in the Online Computer & Tablet Sales industry in the United States.

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the US include: 

  • US Census Bureau
  • US Bureau of Labor Statistics
  • US International Trade Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.

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