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Family Counseling & Crisis Intervention Services in the US - Market Research Report (2016-2031)

Jack Curran Jack Curran New York, United States Last Updated: January 2026 NAICS 62419

Revenue

$69.7bn

2026

$69.7bn

Past 5-Year Growth

Profit

$XX.Xbn

Employees

485k

Businesses

32,281

Wages

$XX.Xbn

Family Counseling & Crisis Intervention Services in the US industry analysis

Demand for many industry services and related revenue is countercyclical, rising during economic downturns and crises when families require more support, with funders typically expanding their emergency assistance. During the 2020 health crisis, federal relief from the CARES Act supported individuals through services that particularly benefited nonprofit operators and other providers eligible for public funds. Funding-driven momentum lifted revenue early in the period, but following volatility in social services support created uneven performance that growth in per capita disposable income could not fully offset. And despite declines in the unemployment rate, crime rate and poverty rate, industrywide revenue is still expected to grow at a CAGR of 2.7% to reach $69.7 billion in 2026, though revenue will decline by 0.5% in 2026 alone. Profit as a share of revenue had slipped as wages and operating expenses climb.

Trends and Insights

  • Multiple revenue streams promote steady growth. During challenging economic times, increased government grants and assistance can offset the decline in charitable or private insurance funding.
  • Children receive most social assistance services. The industry serves multiple markets but children make up the largest market segment, despite accounting for a much smaller percentage of the US population.
  • States and regions differ in the services they provide. Some areas are overserved relative to their population size, while others are underserved; however, population and population density are critical factors in location choice.
  • Organizational formations and delivery methods impact competition. The variety of organizational structures and new delivery methods (e.g. telehealth) creates the need for companies to compete in nonprice ways (i.e. quality and reputation).
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Industry Statistics and Trends

Market size and recent performance (2016-2031)

Industry revenue has grown at a CAGR of 2.7 % over the past five years, to reach an estimated $69.7bn in 2026.

Trends and Insights

Low entry barriers fuel rapid expansion in a fragmented marketplace

  • The industry’s fragmented structure has supported rapid scaling in service delivery and revenue, as many small providers can enter and expand quickly. Establishment density relative to population can signal unmet local demand, making it easier to identify underserved states or regions. Pandemic-era needs, including higher demand for family counseling and crisis intervention, further increased utilization and the breadth of offerings helped providers quickly ramp up their capacity. Establishments rose by 5.9% in 2021 and 4.9% in 2022, before growth moderated in subsequent years.
  • Additional trends and insights available with purchase
Family Counseling & Crisis Intervention Services in the US
Revenue (2016-2031)
IBISWorld Logo Source: IBISWorld

Industry outlook (2026-2031)

Market size is projected to grow over the next five years.

Trends and Insights

Funding mix continues to drive growth unevenly across services

  • Providers operate across crisis response, anti-poverty and flexible social services, but each service track taps a different government funding source that can accelerate or reduce growth. Behavioral health crisis services are typically financed through a federal-state blend, anchored by SAMHSA’s Community Mental Health Block Grant (CMHBG), alongside Medicaid reimbursement and state general funds. Basic-needs stabilization and self-sufficiency services (housing, nutrition, utility and transportation assistance, plus employment and education services) often rely on federal-origin Community Services Block Grant (CSBG) dollars administered through states and local Community Action Agencies, making growth depend on what each state chooses to fund and how much money it sends to local providers.

Biggest companies in the Family Counseling & Crisis Intervention Services in the US

Company
Market Share (%)
2026
Revenue
2026
Profit
2026
Profit Margin (%)
2026

There are no companies that hold a market share exceeding 5% in the Family Counseling & Crisis Intervention Services in the US industry.

Products & Services Segmentation

Family Counseling & Crisis Intervention Services in the US
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Shelter and food services, Rehabilitative services and Self-help group services. Shelter and food services is the largest segment of the Family Counseling & Crisis Intervention Services in the US.

Trends and Insights

Counseling services are in high demand

  • Counselors are trained professionals who provide therapeutic services to individuals, families, couples and groups with mental health concerns, emotional challenges and personal growth goals. Counseling includes individual, couple, family and group therapy, which is conducted in various formats—in-person or online. Licensed family therapists, psychologists, counselors and social workers often hold advanced degrees and relevant certifications and are experts in communication and problem-solving.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

This industry includes establishments that provide nonresidential individual and family social assistance services. Those include crisis centers, family welfare services and counseling and support groups for alcoholism and drug addiction, abuse, marriage and parenting.

What's included in this industry?

Products and services covered in the Family Counseling & Crisis Intervention Services industry in the United States include Counseling services, Social assistance services, Crisis intervention services, Self-help group services, Shelter and food services, Assistance services for immigrants and refugees and Rehabilitative services.

Companies

Companies covered in the Family Counseling & Crisis Intervention Services industry in the United States include .

Purchase this report to view all major companies in this industry.

Related Terms

Related terms covered in the Family Counseling & Crisis Intervention Services industry in the United States include sliding fee scale, department of health and human services, substance abuse and mental health services administration and mcis.

Industry Code

NAICS 2017

NAICS 62419 - Family Counseling & Crisis Intervention Services in the US

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Multiple revenue streams promote steady growth. During challenging economic times, increased government grants and assistance can offset the decline in charitable or private ...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2016-2025) and forecast (2026-2031)
  • Employees, including historical (2016-2025) and forecast (2026-2031)
  • Businesses, including historical (2016-2025) and forecast (2026-2031)
  • Profit, including historical (2016-2026)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Children receive most social assistance services. The industry serves multiple markets but children make up the largest market segment, despite accounting for a much smaller ...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2026
  • Product innovation level

Charts

  • Products & services segmentation in 2026
  • Major market segmentation in 2026

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

States and regions differ in the services they provide. Some areas are overserved relative to their population size, while others are underserved; however, population and pop...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each state
  • Share of population compared to establishments in each region in 2026

Tables

  • Number and share of establishments in each state in 2026
  • Number and share of revenue each state accounts for in 2026
  • Number and share of wages each state accounts for in 2026
  • Number and share of employees in each state in 2026

Detailed analysis

  • Geographic spread of the industry across North America, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Organizational formations and delivery methods impact competition. The variety of organizational structures and new delivery methods (e.g. telehealth) creates the need for co...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2021-2026
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

There are no companies that hold a market share exceeding 5% in the Family Counseling & Crisis Intervention Services in the US industry.

Analyst insights

Small and nonprofit enterprises are in the majority. Due to the nature of services and the need to provide services in local communities, there are no significant players wit...

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Regulations and assistance go hand in hand. Given clients' privacy issues and vulnerability in crisis settings, federal funding brings a strict regulatory environment and pro...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2016-2031) 
  • Assistance historical data and forecast (2016-2031) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Competition for skilled workers can erode profit. Locating where clients need services but where skilled workers are in demand by other professions can challenge providers' p...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2026
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2026
  • Investment vs. share of economy

Data tables

  • Industry Multiples (2019-2024)
  • Industry Tax Structure (2019-2024)
  • Income Statement (2019-2024)
  • Balance Sheet (2019-2024)
  • Liquidity Ratios (2019-2024)
  • Coverage Ratios (2019-2024)
  • Leverage Ratios  (2019-2024)
  • Operating Ratios (2019-2024)
  • Cash Flow & Debt Service Ratios (2016-2031)
  • Revenue per Employee (2016-2031)
  • Revenue per Enterprise (2016-2031)
  • Employees per Establishment (2016-2031)
  • Employees per Enterprise (2016-2031)
  • Average Wage (2016-2031)
  • Wages/Revenue (2016-2031)
  • Establishments per Enterprise (2016-2031)
  • IVA/Revenue (2016-2031)
  • Imports/Demand (2016-2031)
  • Exports/Revenue (2016-2031)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2016-2031)
  • IVA (2016-2031)
  • Establishments (2016-2031)
  • Enterprises (2016-2031)
  • Employment (2016-2031)
  • Exports (2016-2031)
  • Imports (2016-2031)
  • Wages (2016-2031)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Family Counseling & Crisis Intervention Services industry in the United States in 2026?

The market size of the Family Counseling & Crisis Intervention Services industry in the United States is $69.7bn in 2026.

How many businesses are there in the Family Counseling & Crisis Intervention Services industry in the United States in 2026?

There are 32,281 businesses in the Family Counseling & Crisis Intervention Services industry in the United States, which has grown at a CAGR of 4.1 % between 2021 and 2026.

How may import tariffs affect the Family Counseling & Crisis Intervention Services industry in the United States?

The Family Counseling & Crisis Intervention Services industry in the United States is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.

How may export tariffs affect the Family Counseling & Crisis Intervention Services industry in the United States?

The Family Counseling & Crisis Intervention Services industry in the United States is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.

Has the Family Counseling & Crisis Intervention Services industry in the United States grown or declined over the past 5 years?

The market size of the Family Counseling & Crisis Intervention Services industry in the United States has been growing at a CAGR of 2.7 % between 2021 and 2026.

What is the forecast growth of the Family Counseling & Crisis Intervention Services industry in the United States over the next 5 years?

Over the next five years, the Family Counseling & Crisis Intervention Services industry in the United States is expected to grow.

What does the Family Counseling & Crisis Intervention Services industry in the United States include?

Counseling services and Social assistance services are part of the Family Counseling & Crisis Intervention Services industry in the United States.

How competitive is the Family Counseling & Crisis Intervention Services industry in the United States?

The level of competition is low and steady in the Family Counseling & Crisis Intervention Services industry in the United States.

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the US include: 

  • US Census Bureau
  • US Bureau of Labor Statistics
  • US International Trade Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

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