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Online Home Furnishing Retailing in the UK - Market Research Report (2016-2031)

Jessica Kent Jessica Kent London, United Kingdom Last Updated: January 2026 SIC SP0.141

Revenue

£1.8bn

2026-27

£1.8bn

Past 5-Year Growth

Profit

£XX.Xm

Employees

7,928

Businesses

338

Wages

£XXX.Xm

Online Home Furnishing Retailing in the UK industry analysis

Over the five years through 2025-26, revenue for the Online Home Furnishing industry is set to dip at a compound annual rate of 1.6% to reach £1.8 billion. Despite the industry booming as a result of the pandemic forcing shoppers to look online, retailers have been unable to sustain this momentum as shoppers return to physical outlets. As a result, this has weighed on revenue compared to five years ago as sales return to a more sustainable level. Compounding this issue has been pressure on the cost-of-living with inflation denting household spending power, weakening sales opportunities. Inflation has also damaged retailers profit, as the cost of inputs has surged and remains elevated.

Trends and Insights

  • Tightening wallets and income limits revenue. Sales surged during the COVID-19 as customers flocked online to refresh their surroundings, but have now fallen back as consumers lack spending power.
  • Housing trends drive the industry’s performance. Growth in the rental sector is moving sales away from big-ticket furniture to smaller and cheaper decorative items.
  • Locating close to ports can be key. Many online home furnishing retailers import their stock and want to keep their transport costs as low as possible, boosting the presence in the South East and East.
  • External competition is higher than ever before. More industries are encroaching on the market. For instance, clothing retailers are introducing homeware ranges, eating into industry demand.
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Industry Statistics and Trends

Market size and recent performance (2016-2031)

Industry revenue has declined at a CAGR of 1.6 % over the past five years, to reach an estimated £1.8bn in 2026.

Trends and Insights

Housing transactions signal demand for home furnishings

  • When individuals move homes, it can trigger spending on décor and other furnishings sold by online home furnishing retailers. As a result, fluctuations in the number of people moving homes can significantly impact demand for online home furnishing retailers and, consequently, their revenue. Property transaction figures indicate the number of transfers of ownership of real estate, serving as an indicator for online home furnishing sales, as people typically renovate and redecorate their homes just after they buy them.
  • Additional trends and insights available with purchase
Online Home Furnishing Retailing in the UK
Revenue (2016-2031)
IBISWorld Logo Source: IBISWorld

Industry outlook (2026-2031)

Market size is projected to grow over the next five years.

Trends and Insights

Economic recovery is needed to put sales of home furnishings back on track

  • Over the past five years, sales of home furnishings, particularly larger items, have been impacted by a weak macroeconomic environment, which has altered demand for these products. However, over the next five years, the economic outlook is set to be more positive, which should help support sales for online home furnishing retailers.

Biggest companies in the Online Home Furnishing Retailing in the UK

Company
Market Share (%)
2026
Revenue (£m)
2026
Wayfair (UK) Ltd
38.3
Soho Home Ltd
27.0
Cult Furniture Ltd
10.4

To view the market share and analysis for all 6 top companies in this industry, view purchase options.

Products & Services Segmentation

Online Home Furnishing Retailing in the UK
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Kitchenware and cookware, Window coverings and Textile products. Kitchenware and cookware is the largest segment of the Online Home Furnishing Retailing in the UK.

Trends and Insights

Decorative and seasonal accessories prove popular as living costs soar

  • Decorative and seasonal accessories include functional items like lamps, vases, art, candles and decorative goods for special occasions like Christmas and different seasons.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Businesses in this industry retail a range of home furnishing goods, such as curtains, draperies, blinds, shades and decorative accessories, via the internet. Merchandise is purchased from manufacturers and wholesalers and then sold to the public online.

What's included in this industry?

Products and services covered in the Online Home Furnishing Retailing industry in the United Kingdom include Decorative and seasonal accessories, Large decor, Textile products, Kitchenware and cookware, Window coverings and Small electrical appliances and haberdashery items.

Companies

Companies covered in the Online Home Furnishing Retailing industry in the United Kingdom include Wayfair (UK) Ltd, Soho Home Ltd and Cult Furniture Ltd.

Purchase this report to view all 6 major companies in this industry.

Related Terms

Related terms covered in the Online Home Furnishing Retailing industry in the United Kingdom include bricks-and-mortar retailer, m-site and wealth effect.

Industry Code

SIC 2007

SIC 47.59/9 - Online Home Furnishing Retailing in the UK

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Tightening wallets and income limits revenue. Sales surged during the COVID-19 as customers flocked online to refresh their surroundings, but have now fallen back as consumer...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2016-2025) and forecast (2026-2031)
  • Employees, including historical (2016-2025) and forecast (2026-2031)
  • Businesses, including historical (2016-2025) and forecast (2026-2031)
  • Profit, including historical (2016-2026)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Housing trends drive the industry’s performance. Growth in the rental sector is moving sales away from big-ticket furniture to smaller and cheaper decorative items.

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2026
  • Product innovation level

Charts

  • Products & services segmentation in 2026
  • Major market segmentation in 2026

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Locating close to ports can be key. Many online home furnishing retailers import their stock and want to keep their transport costs as low as possible, boosting the presence ...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2026

Tables

  • Number and share of establishments in each region in 2026
  • Number and share of revenue each region accounts for in 2026
  • Number and share of wages each region accounts for in 2026
  • Number and share of employees in each region in 2026

Detailed analysis

  • Geographic spread of the industry across Europe, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

External competition is higher than ever before. More industries are encroaching on the market. For instance, clothing retailers are introducing homeware ranges, eating into ...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2021-2026
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

The industry has no major companies. High levels of fragmentation and low barriers to entry make it hard for a dominant company to emerge.

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2022 through 2026
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2026
  • Overview of Wayfair (UK) Ltd's performance by revenue, market share and profit margin from 2020 through 2026
  • Overview of Soho Home Ltd's performance by revenue, market share and profit margin from 2020 through 2026
  • Overview of Cult Furniture Ltd's performance by revenue, market share and profit margin from 2020 through 2026
  • Overview of revenue, market share and profit margin trend for 3 additional companies

Detailed analysis

  • Description and key data for Wayfair (UK) Ltd, and factors influencing its performance in the industry
  • Description and key data for Soho Home Ltd, and factors influencing its performance in the industry
  • Description and key data for Cult Furniture Ltd, and factors influencing its performance in the industry
  • Description, key data and performance trends for 3 additional companies

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Regulation is easy to comply with. Legislation impacting online home furnishing retailers mainly emphasises safeguarding consumer rights, ensuring transparency, and protectin...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2016-2031) 
  • Assistance historical data and forecast (2016-2031) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Trade tensions and political turmoil inflate purchases. Key factors driving this trend include Brexit, changing governments, and geopolitical tensions, which have led to inpu...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2026
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2026
  • Investment vs. share of economy

Data tables

  • Liquidity Ratios (2020-2024)
  • Coverage Ratios (2020-2024)
  • Leverage Ratios  (2020-2024)
  • Operating Ratios (2020-2024)
  • Assets (2020-2024)
  • Liabilities (2020-2024)
  • Cash Flow & Debt Service Ratios (2016-2031)
  • Revenue per Employee (2016-2031)
  • Revenue per Enterprise (2016-2031)
  • Employees per Establishment (2016-2031)
  • Employees per Enterprise (2016-2031)
  • Average Wage (2016-2031)
  • Wages/Revenue (2016-2031)
  • Establishments per Enterprise (2016-2031)
  • IVA/Revenue (2016-2031)
  • Imports/Demand (2016-2031)
  • Exports/Revenue (2016-2031)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2016-2031)
  • IVA (2016-2031)
  • Establishments (2016-2031)
  • Enterprises (2016-2031)
  • Employment (2016-2031)
  • Exports (2016-2031)
  • Imports (2016-2031)
  • Wages (2016-2031)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Online Home Furnishing Retailing industry in the United Kingdom in 2026?

The market size of the Online Home Furnishing Retailing industry in the United Kingdom is £1.8bn in 2026.

How many businesses are there in the Online Home Furnishing Retailing industry in the United Kingdom in 2026?

There are 338 businesses in the Online Home Furnishing Retailing industry in the United Kingdom, which has grown at a CAGR of 6.0 % between 2021 and 2026.

How may import tariffs affect the Online Home Furnishing Retailing industry in the United Kingdom?

The Online Home Furnishing Retailing industry in the United Kingdom is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.

How may export tariffs affect the Online Home Furnishing Retailing industry in the United Kingdom?

The Online Home Furnishing Retailing industry in the United Kingdom is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.

Has the Online Home Furnishing Retailing industry in the United Kingdom grown or declined over the past 5 years?

The market size of the Online Home Furnishing Retailing industry in the United Kingdom has been declining at a CAGR of 1.6 % between 2021 and 2026.

What is the forecast growth of the Online Home Furnishing Retailing industry in the United Kingdom over the next 5 years?

Over the next five years, the Online Home Furnishing Retailing industry in the United Kingdom is expected to grow.

What are the biggest companies in the Online Home Furnishing Retailing industry in the United Kingdom?

The biggest companies operating in the Online Home Furnishing Retailing industry in the United Kingdom are Wayfair (UK) Ltd, Soho Home Ltd and Cult Furniture Ltd

What does the Online Home Furnishing Retailing industry in the United Kingdom include?

Decorative and seasonal accessories and Large decor are part of the Online Home Furnishing Retailing industry in the United Kingdom.

Which companies have the highest market share in the Online Home Furnishing Retailing industry in the United Kingdom?

The company holding the most market share in the Online Home Furnishing Retailing industry in the United Kingdom is Wayfair (UK) Ltd.

How competitive is the Online Home Furnishing Retailing industry in the United Kingdom?

The level of competition is high and increasing in the Online Home Furnishing Retailing industry in the United Kingdom.

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the UK include:

  • Office for National Statistics
  • Office for Budget Responsibility
  • Bank of England

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

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