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Bus & Tramway Operations in the UK - Market Research Report (2015-2030)

Cormac Hayes Cormac Hayes London, United Kingdom Last Updated: November 2025 SIC H49.319

Revenue

£7.6bn

2025-26

£7.6bn

Past 5-Year Growth

Profit

£XXX.Xm

Employees

103k

Businesses

1,278

Wages

£X.Xbn

Bus & Tramway Operations in the UK industry analysis

Bus and tramway operators have faced stiff competition in recent years, with many passengers preferring the comfort and speed of rail services or the ease of e-bikes. Passenger numbers have suffered as a result, with the Department for Transport (DfT) reporting a 5% decrease in passenger journeys in the two years through 2023-24. The industry has relied on government support to navigate this challenging landscape, with support packages in place to implement a fare cap since January 2023, when the £2 fare cap was introduced. This ran until December 2024, before being replaced by a £3 cap for the duration of 2025. Rail strikes have eased the pressure from substitutes, providing small spikes in revenue for bus companies and causing many to turn permanently to bus and tram networks for their reliability, particularly in commuting. However, this market has diminished in recent years as hybrid working trends remain prominent, placing downward pressure on industry revenue. Profit has steadily risen despite this, attributed to government support packages helping support non-profitable routes, allowing efforts from companies to be focused on more popular ones.

Trends and Insights

  • Inflationary pressures and rail strikes bolster bus and tram ridership levels. Income pressures have prompted commuters to use public transport like buses and trams. This trend is further exacerbated by persistent rail strikes but dampened by the prominence of e-bikes.
  • Regulated bus services are growing as franchising is extended. The Bee Network in Manchester was the first fully operational, regulated bus network when it became fully franchised in January 2025, with other major regions like the Liverpool City Region and the West Midlands set to follow.
  • London's transport market faces tight regulation and few opportunities. TfL's tender system, which dictates prices, routes and vehicles, makes it challenging for new entrants, with four major bus companies currently dominating the scene.
  • Competition shapes the performance of bus companies. Key factors like price, service quality, operation size and reputation lead companies to constantly enhance their offerings, aiming for reliable, timely and top-tier customer experiences.
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Industry Statistics and Trends

Market size and recent performance (2015-2030)

Industry revenue has declined at a CAGR of 0.3 % over the past five years, to reach an estimated £7.6bn in 2025.

Trends and Insights

Intensifying competition has hindered the industry's recovery

  • Weak passenger volumes have limited the industry’s revenue recovery, with the Department for Transport (DfT) reporting the total number of passenger journeys fell 5% in the two years through 2023-24. The rising availability of substitutes has driven this downward trend, with competition from e-bikes, extended train services like the Night Tube and a surge in demand and availability of private hire vehicles and ride-sharing platforms leading people to move away from bus travel.
  • Additional trends and insights available with purchase
Bus & Tramway Operations in the UK
Revenue (2015-2030)
IBISWorld Logo Source: IBISWorld

Industry outlook (2025-2030)

Market size is projected to grow over the next five years.

Trends and Insights

External competition will intensify, encouraging the use of alternative transport methods

  • The industry's external competition is forecast to expand as government support for intercity rail transport increases drastically. Network Rail’s Control period 7, spanning the five years through 2029, will receive £45 billion to improve the UK railway. This aims to reduce delays by 20%, boost capacity by 30% and reduce carbon emissions by 70%. Reduced carbon emissions from trains will counter the efforts made by bus and tram companies to go green.

Biggest companies in the Bus & Tramway Operations in the UK

Company
Market Share (%)
2026
Revenue (£m)
2026
Stagecoach Group Ltd
1,450.4
Go-Ahead Group Ltd
1,353.8
FirstGroup plc
1,117.6

To view the market share and analysis for all 5 top companies in this industry, view purchase options.

Products & Services Segmentation

Bus & Tramway Operations in the UK
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Scheduled deregulated bus services, Scheduled regulated bus services and Tramway operations. Scheduled deregulated bus services is the largest segment of the Bus & Tramway Operations in the UK.

Trends and Insights

Scheduled deregulated bus services account for the bulk of the industry's revenue

  • Scheduled bus services, excluding intercity coach services, are the most significant contributor to industry revenue. Government policy and the management of transport networks can significantly influence this segment, with many companies operating deregulated services across the UK.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

This industry provides passenger transport in urban, suburban, or metropolitan transport systems. Modes of transport include buses and tramways, but exclude underground and metro railway systems and coach operations. Companies transport on scheduled routes with fixed stops.

What's included in this industry?

Products and services covered in the Bus & Tramway Operations industry in the United Kingdom include Scheduled deregulated bus services, Scheduled regulated bus services and Tramway operations .

Companies

Companies covered in the Bus & Tramway Operations industry in the United Kingdom include Stagecoach Group Ltd, Go-Ahead Group Ltd and FirstGroup plc.

Purchase this report to view all 5 major companies in this industry.

Related Terms

Related terms covered in the Bus & Tramway Operations industry in the United Kingdom include tram, fuel hedging, passenger transport executives, heavy rail and local transport authorities.

Industry Code

SIC 2007

SIC 49.31/9 - Bus & Tramway Operations in the UK

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Inflationary pressures and rail strikes bolster bus and tram ridership levels. Income pressures have prompted commuters to use public transport like buses and trams. This tre...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2015-2024) and forecast (2025-2030)
  • Employees, including historical (2015-2024) and forecast (2025-2030)
  • Businesses, including historical (2015-2024) and forecast (2025-2030)
  • Profit, including historical (2015-2025)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Regulated bus services are growing as franchising is extended. The Bee Network in Manchester was the first fully operational, regulated bus network when it became fully franc...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2025
  • Product innovation level

Charts

  • Products & services segmentation in 2025
  • Major market segmentation in 2025

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

London's transport market faces tight regulation and few opportunities. TfL's tender system, which dictates prices, routes and vehicles, makes it challenging for new entrants...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2025

Tables

  • Number and share of establishments in each region in 2025
  • Number and share of revenue each region accounts for in 2025
  • Number and share of wages each region accounts for in 2025
  • Number and share of employees in each region in 2025

Detailed analysis

  • Geographic spread of the industry across Europe, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Competition shapes the performance of bus companies. Key factors like price, service quality, operation size and reputation lead companies to constantly enhance their offerin...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2020-2025
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Stagecoach Group leads the Bus and Tramway Operations industry. They persistently invest in renewing their fleet to meet emissions standards, leverage government funding for ...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2021 through 2025
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2025
  • Overview of Stagecoach Group Ltd's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of Go-Ahead Group Ltd's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of FirstGroup plc's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of revenue, market share and profit margin trend for 2 additional companies

Detailed analysis

  • Description and key data for Stagecoach Group Ltd, and factors influencing its performance in the industry
  • Description and key data for Go-Ahead Group Ltd, and factors influencing its performance in the industry
  • Description and key data for FirstGroup plc, and factors influencing its performance in the industry
  • Description, key data and performance trends for 2 additional companies

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

National Bus Strategy changes the landscape for funding. The strategy's £3 billion budget for bus improvements will significantly impact the industry, encouraging investment ...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2015-2030) 
  • Assistance historical data and forecast (2015-2030) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Bus services remain a profitable sector in public transport. Their profitability buffers, like service deregulation outside London and cost-cutting measures like increasing f...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Investment vs. share of economy

Data tables

  • Liquidity Ratios (2019-2023)
  • Coverage Ratios (2019-2023)
  • Leverage Ratios  (2019-2023)
  • Operating Ratios (2019-2023)
  • Assets (2019-2023)
  • Liabilities (2019-2023)
  • Cash Flow & Debt Service Ratios (2015-2030)
  • Revenue per Employee (2015-2030)
  • Revenue per Enterprise (2015-2030)
  • Employees per Establishment (2015-2030)
  • Employees per Enterprise (2015-2030)
  • Average Wage (2015-2030)
  • Wages/Revenue (2015-2030)
  • Establishments per Enterprise (2015-2030)
  • IVA/Revenue (2015-2030)
  • Imports/Demand (2015-2030)
  • Exports/Revenue (2015-2030)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2015-2030)
  • IVA (2015-2030)
  • Establishments (2015-2030)
  • Enterprises (2015-2030)
  • Employment (2015-2030)
  • Exports (2015-2030)
  • Imports (2015-2030)
  • Wages (2015-2030)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Bus & Tramway Operations industry in the United Kingdom in 2025?

The market size of the Bus & Tramway Operations industry in the United Kingdom is £7.6bn in 2025.

How many businesses are there in the Bus & Tramway Operations industry in the United Kingdom in 2025?

There are 1,278 businesses in the Bus & Tramway Operations industry in the United Kingdom, which has declined at a CAGR of 3.0 % between 2020 and 2025.

How may import tariffs affect the Bus & Tramway Operations industry in the United Kingdom?

The Bus & Tramway Operations industry in the United Kingdom is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.

How may export tariffs affect the Bus & Tramway Operations industry in the United Kingdom?

The Bus & Tramway Operations industry in the United Kingdom is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.

Has the Bus & Tramway Operations industry in the United Kingdom grown or declined over the past 5 years?

The market size of the Bus & Tramway Operations industry in the United Kingdom has been declining at a CAGR of 0.3 % between 2020 and 2025.

What is the forecast growth of the Bus & Tramway Operations industry in the United Kingdom over the next 5 years?

Over the next five years, the Bus & Tramway Operations industry in the United Kingdom is expected to grow.

What are the biggest companies in the Bus & Tramway Operations industry in the United Kingdom?

The biggest companies operating in the Bus & Tramway Operations industry in the United Kingdom are Stagecoach Group Ltd, Go-Ahead Group Ltd and FirstGroup plc

What does the Bus & Tramway Operations industry in the United Kingdom include?

Scheduled deregulated bus services and Scheduled regulated bus services are part of the Bus & Tramway Operations industry in the United Kingdom.

Which companies have the highest market share in the Bus & Tramway Operations industry in the United Kingdom?

The company holding the most market share in the Bus & Tramway Operations industry in the United Kingdom is Stagecoach Group Ltd.

How competitive is the Bus & Tramway Operations industry in the United Kingdom?

The level of competition is moderate and increasing in the Bus & Tramway Operations industry in the United Kingdom.

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the UK include:

  • Office for National Statistics
  • Office for Budget Responsibility
  • Bank of England

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.

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