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Information & Communication Equipment Retailing in Europe - Market Size, Industry Analysis, Trends and Forecasts (2025-2030)

EU-G474 October 2025 Spotlight Report

Revenue

€101.6bn

2020-2025 1.0 %
2025-2030 X.X %

Employees

441k

2020-2025 1.2 %
2025-2030 X.X %

Businesses

136k

2020-2025 0.1 %
2025-2030 X.X %

Wages

€X.Xbn

2020-2025 X.X %
2025-2030 X.X %

Information & Communication Equipment Retailing in Europe industry analysis

The Information and Communication Equipment retailing industry has benefitted from the digitisation of economies across Europe, with businesses expanding on their online offerings to capitalise on the growing e-commerce market. Most large countries enjoy high smartphone usage, providing retailers with a broad customer base and steady demand for device upgrades. However, some regions in Eastern Europe still see lower adoption rates. Retailers can boost their presence in these areas by targeting price-sensitive customers with flexible payment plans and promotions tailored to local preferences. This strategy increases sales without requiring customers to make large upfront payments, helping device retailers achieve ongoing revenue growth. Despite this, numerous economic headwinds plagued growth in the two years through 2023, ranging from a tightening cost of living to rising purchase costs from upstream suppliers. Revenue is anticipated to fall at a compound annual rate of 1% over the five years through 2025 to €101.6 billion, including an estimated hike of 1.6% in 2025, while the average industry profit margin is forecast to be 4.1%.

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Industry Statistics and Trends

Information & Communication Equipment Retailing in Europe key trends

Smartphone adoption is fuelling retail growth across Europe.

 

While the market’s booming in major countries, there’s still plenty of untapped potential in places like Croatia and Hungary, where creative promotions and local strategies could unlock even more sales.

Retailers are capitalising on environmentally conscious consumers.

 

As the effects of global warming become more apparent, consumers are looking for more sustainable information and communications equipment to do their bit for the environment.

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Information & Communication Equipment Retailing in Europe

Industry Revenue

Total value and annual change from 2012-2030. Includes 5-year outlook.

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Information & Communication Equipment Retailing in Europe market size (2020-2025)

Industry revenue has declined at a CAGR of 1.0 % over the past five years, to reach an estimated €101.6bn in 2025.

Trends and Insights

Smartphone sales boom as more Europeans get connected, but some countries still lag behind

  • Smartphones have become the standard choice for mobile phones, especially among younger people, and their adoption continues to rise. The Global System for Mobile Communications Association (GSMA) reports that by the end of 2024, 520 million people in Europe - about 88% of the population - subscribed to a mobile service. Mobile internet use is also widespread, now reaching 79% of the population. This broad adoption has given retailers selling information and communication devices a large customer base, driving growth in smartphone sales and revenue.

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Information & Communication Equipment Retailing in Europe outlook (2025-2030)

Market size is projected to grow over the next five years.

Retailers poised for steady growth as tech upgrades drive shoppers back to stores

  • Trading Economics forecasts that EU retail sales will see modest growth, rising by about 1.2% in 2026 and 1.6% in 2027. This steady increase should come from several factors, including a rebound in foreign demand for European goods, higher government spending, lower inflation and stronger GDP growth. Additionally, the European Central Bank (ECB) expects the euro area's real GDP to grow by 1.2% in 2026 and 1.3% in 2027. As the economic outlook improves, business and consumer confidence usually follow, which tends to boost demand for information and communication equipment over the next few years.

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Revenue

€101.6bn

2020-2025 1.0 %
2025-2030 X.X %

Employees

441k

2020-2025 1.2 %
2025-2030 X.X %

Wages

€X.Xbn

2020-2025 X.X %
2025-2030 X.X %

European Leaders & Laggards

Europe Job Growth CAGR: 1.2 % *
  • Job Growth

Top 5 Countries

    Bottom 5 Countries

      * CAGR values are for the years 2020-2025.

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      Biggest companies in the Information & Communication Equipment Retailing in Europe

      Company
      Market Share (%)
      2025
      Revenue (€m)
      2025
      Profit (€m)
      2025
      Profit Margin (%)
      2025
      Apple Inc.
      118,502.1
      35,787.6
      30.2
      Ceconomy AG
      25,898.7
      1,030.3
      4.0
      Euronics International BV
      20,137.6
      1,194.1
      5.9

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      Information & Communication Equipment Retailing in Europe

      Products & Services Segmentation

      Industry revenue broken down by key product and services lines.

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      Top Questions Answered in this Report

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      What is the market size of the Information & Communication Equipment Retailing industry in Europe in 2025?

      The market size of the Information & Communication Equipment Retailing industry in Europe is €101.6bn in 2025.

      How many businesses are there in the Information & Communication Equipment Retailing industry in Europe in 2025?

      There are 136k businesses in the Information & Communication Equipment Retailing industry in Europe, which has declined at a CAGR of 0.1 % between 2020 and 2025.

      Has the Information & Communication Equipment Retailing industry in Europe grown or declined over the past 5 years?

      The market size of the Information & Communication Equipment Retailing industry in Europe has been declining at a CAGR of 1.0 % between 2020 and 2025.

      What is the forecast growth of the Information & Communication Equipment Retailing industry in Europe over the next 5 years?

      Over the next five years, the Information & Communication Equipment Retailing industry in Europe is expected to grow.

      What does the Information & Communication Equipment Retailing industry in Europe include?

      Computers and Audio and video equipment are part of the Information & Communication Equipment Retailing industry in Europe.

      Which countries have the most businesses in the Information & Communication Equipment Retailing industry in Europe?

      The European country with the most businesses in the Information & Communication Equipment Retailing industry is Turkey.

      How competitive is the Information & Communication Equipment Retailing industry in Europe?

      The level of competition is high and increasing in the Information & Communication Equipment Retailing industry in Europe.

      Related Industries

      This industry is covered in 37 countries

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      Table of Contents

      About this industry

      Industry definition

      The industry covers the retail sale of computers, peripherals, telecommunications devices, and consumer electronics. Key products include laptops, smartphones, routers, and audio-visual equipment, serving both consumer and business markets through physical stores and online platforms.

      Related Terms

      PRE-PAYPOST-PAYSMARTPHONE

      What's included in this industry?

      Computers Audio and video equipment Telecommunication equipment

      Companies

      Apple Inc.Ceconomy AGEuronics International BV

      Industry Code

      ISIC 2006

      474 - Retail sale of information and communications equipment in specialized stores in Europe

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      Performance

      Key Takeaways

      Smartphone sales boom as more Europeans get connected, but some countries still lag behind

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      Revenue Highlights

      Trends
      • Revenue
      • 2025 Revenue Growth
      • Revenue Volatility

      Employment Highlights

      Trends
      • Employees
      • Employees per Business
      • Revenue per Employee

      Business Highlights

      Trends
      • Businesses
      • Employees per Business
      • Revenue per Business

      Profit Highlights

      Trends
      • Total Profit
      • Profit Margin
      • Profit per Business

      Current Performance

      Charts
      • Revenue in the Information & Communication Equipment Retailing in Europe industry (2012 -2030)
      • Employees in the Information & Communication Equipment Retailing in Europe industry (2012 -2030)
      • Business in the Information & Communication Equipment Retailing in Europe industry (2012 -2030)
      • Profit in the Information & Communication Equipment Retailing in Europe industry (2012 -2030)
      Analysis

      What's driving current industry performance in the Information & Communication Equipment Retailing in Europe industry?


      Outlook

      Analysis

      What's driving the Information & Communication Equipment Retailing in Europe industry outlook?


      Volatility

      Analysis

      What influences volatility in the Information & Communication Equipment Retailing in Europe industry?

      Charts
      • Industry Volatility vs. Revenue Growth Matrix

      Life Cycle

      Analysis

      What determines the industry life cycle stage in the Information & Communication Equipment Retailing in Europe industry?

      Charts
      • Industry Life Cycle Matrix

      Products and Markets

      Highlights

      Trends
      • Largest Market
      • Product Innovation

      Key Takeaways

      Consumers are upgrading their phones more frequently than before. As shoppers chase the latest features and innovations, retailers are feeling the pressure to refresh inventory quicker, even as economic pressures push some buyers toward budget and second-hand options.

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      Products and Services

      Charts
      • Products and Services Segmentation
      Analysis

      How are the Information & Communication Equipment Retailing in Europe industry's products and services performing?

      Analysis

      What are innovations in the Information & Communication Equipment Retailing in Europe industry's products and services?


      Major Markets

      Charts
      • Major Market Segmentation
      Analysis

      What influences demand in the Information & Communication Equipment Retailing in Europe industry?


      International Trade

      Highlights

      • Total Imports into Europe
      • Total Exports into Europe
      Heat maps
      • Industry Concentration of Imports by Country
      • Industry Concentration of Exports by Country
      Data Tables

      Value and annual change (%) included

      • Number of Imports and Exports by European Country (2025)

      Geographic Breakdown

      Business Locations

      Heat maps
      • Share of Total Industry Revenue by Region (2025)
      • Share of Total Industry Enterprises by Region (2025)
      • Share of Total Industry Employment by Region (2025)
      • Share of Total Industry Wages by Region (2025)

      Industry Geographic Breakdown

      Data Tables

      Values and annual change provided for 37 European countries:

      • Revenue (2025)
      • IVA (2025)
      • Enterprises (2025)
      • Employment (2025)
      • Exports (2025)
      • Imports (2025)

      Competitive Forces

      Highlights

      Trends
      • Concentration
      • Competition
      • Barriers to Entry
      • Substitutes
      • Buyer Power
      • Supplier Power

      Key Takeaways

      Intense competition forces smaller retailers out. Larger retailers benefit from economies of scale when buying in bulk, allowing for more competitive pricing, which undercuts smaller players.

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      Supply Chain

      Charts

      Buyer and supply industries

      Companies

      Market Share

      Charts
      • Industry Market Share by Company (2020-2025)

      Companies

      Data Tables

      Top 10 companies by market share:

      • Market share (2025)
      • Revenue (2025)
      • Profit (2025)
      • Profit Margin (2025)

      Data Tables
      • Countries of operation for Apple Inc.
      • Countries of operation for Ceconomy AG
      • Countries of operation for Euronics International BV
      • Countries of operation for Currys plc
      • Countries of operation for Expert International GmbH
      • Countries of operation for Fnac Darty SA
      • Countries of operation for Elkjøp Nordic AS
      • Countries of operation for Komplett AS
      • Countries of operation for Komsa AG
      • Countries of operation for Power International AS

      External Environment

      Highlights

      Trends
      • Regulation & Policy
      • Assistance

      Key Takeaways

      Retailers contend with little regulation. Regulation is light in the industry. However, retailers must still adhere to regulations protecting workers right rights like the minimum wage.

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      External Drivers

      Analysis

      What demographic and macroeconomic factors impact the Information & Communication Equipment Retailing in Europe industry?

      Financial Benchmarks

      Highlights

      Trends
      • Profit Margin
      • Average Wage
      • Largest Cost

      Key Takeaways

      Supply chain disruptions increase purchase costs. Supply chain disruptions created severe shortages in key inputs for information and communication equipment, ratcheting up purchase costs and hitting profit.

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      Cost Structure

      Charts
      • Share of Economy vs. Investment Matrix
      • Industry Cost Structure Benchmarks:
        • Marketing
        • Depreciation
        • Profit
        • Purchases
        • Wages
        • Rent
        • Utilities
        • Other
      Analysis

      What trends impact cost in the Information & Communication Equipment Retailing in Europe industry?


      Key Ratios

      Data tables
      • IVA/Revenue (2015-2030)
      • Imports/Demand (2015-2030)
      • Exports/Revenue (2015-2030)
      • Revenue per Employee (2015-2030)
      • Wages/Revenue (2015-2030)
      • Employees per Establishment (2015-2030)
      • Average Wage (2015-2030)

      Country Benchmarks

      European Leaders & Laggards

      Data Tables

      Top and bottom five countries listed for each:

      • Revenue Growth (2025)
      • Business Growth (2025)
      • Job Growth (2025)

      European Country Performance

      Data Tables

      Rankings available for 37 countries. Statistics ranked include:

      • IVA/Revenue (2025)
      • Imports/Demand (2025)
      • Exports/Revenue (2025)
      • Revenue per Employee (2025)
      • Wages/Revenue (2025)
      • Employees per Establishment (2025)
      • Average Wage (2025)

      Structural Comparison

      Data Tables

      Trends in 37 countries benchmarked against trends in Europe

      • Concentration
      • Competition
      • Barriers to Entry
      • Buyer Power
      • Supplier Power
      • Volatility
      • Capital Intensity
      • Innovation
      • Life Cycle

      Key Statistics

      Industry Data

      Data Tables

      Including values and annual change:

      • Revenue (2015-2030)
      • IVA (2015-2030)
      • Establishments (2015-2030)
      • Enterprises (2015-2030)
      • Employment (2015-2030)
      • Exports (2015-2030)
      • Imports (2015-2030)
      • Wages (2015-2030)

      Methodology

      Where does IBISWorld source its data?

      IBISWorld is a world-leading provider of business information, with reports on 5,000+ industries in Australia, New Zealand, North America, Europe and China. Our expert industry analysts start with official, verified and publicly available sources of data to build an accurate picture of each industry.

      Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and IBISWorld's proprietary database of statistics and analysis to provide balanced, independent and accurate insights. 

      IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools.

      To learn more about specific data sources used by IBISWorld's analysts globally, including how industry data forecasts are produced, visit our Help Center.