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Telemarketing & Call Centres in Nova Scotia

Author.Name IBISWorld Canada Last Updated: August 2025 NAICS NS56142CA

Telemarketing & Call Centres in Nova Scotia industry analysis

Revenue for the Telemarketing & Call Centres industry in Nova Scotia is expected to decline an annualized -x.x% to $x.x million over the five years to 2025, while revenue for the national industry will likely decline at -x.x% during the same period. The number of industry establishments has decreased an annualized -x.x% to xx locations over the past five years. Industry employment has decreased an annualized -x.x% to xxx workers during the period, while industry wages have decreased an annualized -x.x% to $x.x million.

Over the five years to 2030, provincial industry revenue is expected to grow an annualized x.x% to $x.x million, while revenue for the national industry will likely grow x.x%. The number of industry establishments is forecast to decline -x.x% to xx locations over the next five years. Industry employment is expected to decrease an annualized -x.x% to xxx workers during the outlook period, while industry wages likely decrease -x% to $x.x million.

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About the Telemarketing & Call Centres in Nova Scotia Market Research Report

What’s Included in the Telemarketing & Call Centres in Nova Scotia Market Research Report

Definition of the Telemarketing & Call Centres in Nova Scotia?

The industry employs personnel to answer calls and relay messages to clients. Companies also provide telemarketing services on a contract or fee basis. Telemarketers use phones or e-mail to promote clients’ products or services, take orders, solicit contributions or provide information on behalf of clients. Call centres offer phone-based service and assistance to customers of clients. Companies in this industry don't own the product or provide the service that they represent.

What’s included in the Telemarketing & Call Centres in Nova Scotia?

The Telemarketing & Call Centres in Nova Scotia includes outbound call services, inbound call services, customer management services, technical support and general business services. Related terms covered in the Telemarketing & Call Centres in Nova Scotia industry report includes selling an additional product or service to an existing customer, established in 2008, this is a list managed by the canadian radio-television and telecommunications commission, reducing the number of unsolicited telemarketing calls consumers receive, relocating domestic services to less-expensive labour-cost countries to service domestic clients, a mobile phone that offers advanced pc-like capabilities and selling a more expensive product or upgrade to a customer.

Industry Performance of the Telemarketing & Call Centres industry in Nova Scotia

Benchmark the Telemarketing & Call Centres in Nova Scotia industry performance with all NS Census Metropolitan Area and national performance.

Telemarketing & Call Centres in Nova Scotia

#6 in Highest Revenue 3.3% of province's GDP
Revenue (2025)
Annual Growth (2020-25)
Annual Growth (2025-30)

Telemarketing & Call Centres in Canada


Revenue (2025)
Annual Growth (2020-25)
Annual Growth (2025-30)

For the full list of industry drivers, see report purchase options.

Key Drivers of the Telemarketing & Call Centres industry in Nova Scotia

See how key industry drivers, such as population, net migration, private investment in residential construction, corporate profit, consumer spending and canadian effective exchange rate index are impacting Telemarketing & Call Centres in Nova Scotia

Nova Scotia Economic Indicators

Population
Net Migration
Private Investment in Residential Construction

View more economic information in NS State Economic profile

Canada Key External Drivers

Corporate profit
Consumer spending
Canadian effective exchange rate index

For the full list of industry drivers, see report purchase options.

Census Metropolitan Area Data of the Telemarketing & Call Centres industry in Nova Scotia

Access proprietary data on Census Metropolitan Area in the Telemarketing & Call Centres in Nova Scotia, such as Halifax and Cape Breton. Data includes figures on revenue, establishments, employees and wages by Census Metropolitan Areas.

Key Statistics of the Telemarketing & Call Centres industry in Nova Scotia

Download 18 years of historical data and 5 years of projected performance.

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Top Questions Answered in this Report

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What is the market size of the Telemarketing & Call Centres industry in Nova Scotia in 2025?

The market size of the Telemarketing & Call Centres industry in Nova Scotia is $48.9m in 2025.

How many businesses are there in the Telemarketing & Call Centres industry in Nova Scotia in 2025?

There are 31 businesses in the Telemarketing & Call Centres industry in Nova Scotia, which has been declining at an average annual rate of -2.9% from 2020 to 2025.

Has the Telemarketing & Call Centres industry in Nova Scotia grown or declined over the past 5 years?

The market size of the Telemarketing & Call Centres industry in Nova Scotia has been declining at an average annual rate of -5.3% from 2020 to 2025.

How many employees in the Telemarketing & Call Centres industry in Nova Scotia in 2025?

There are 931 employees in the Telemarketing & Call Centres industry in Nova Scotia, which has been declining at an average annual rate of -2.3% from 2020 to 2025.