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Convention & Visitor Bureaus in Canada - Market Research Report (2015-2030)

Alexander Govdysh Alexander Govdysh New York, United States Last Updated: December 2025 NAICS 56159CA

Revenue

$619.6m

2025

$619.6m

Past 5-Year Growth

Profit

$XX.Xm

Employees

927

Businesses

1,496

Wages

$XX.Xm

Convention & Visitor Bureaus in Canada industry analysis

Convention and visitor bureaus benefitted from a robust rebound in international travel volume, economic stabilization and continued tourist interest across major Canadian visitor hotspots. The industry endured considerable volatility in the past five years, with revenue collapsing 28.6% in 2020 before rebounding 53.6% in 2022 due to sharp shifts in travel volume and international travellers. Convention centres were at the forefront of new conference bookings, as corporations and businesses pivoted to greater usage of in-person conferences. Digital expansion via tools like AI and virtual reality (VR) have helped generate greater insight into a travel destination’s landscape, providing greater connection between local tour marketing campaigns and prospective visitors. Revenue accelerated at a CAGR of 8.6% to an estimated $619.6 million over the past five years, including an estimated 2.3% decline in 2025 alone.

Trends and Insights

  • A sharp incline in international inbound travel drove localized interest in tourist hotspots. Stable growth in consumer spending and greater traveller propensity to pursue different Canadian hotspots drove considerable industry growth.
  • Convention conference and meeting planning continues to drive the main revenue stream. These events became more popular as corporations and companies resumed in-person hosting of public conferences and trade shows.
  • Ontario’s varied landscape makes it a popular place for Canadian convention centres and visitor bureaus. The region hosts a mix of natural landscape and major cities like Toronto, which are popular tourist destinations among domestic and international travellers.
  • Competition is limited to local or regional areas. Visitor bureaus promote their province and city to attract as many customers as possible. Some bureaus are obligated to serving only their local market, constraining national competitive threats.
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Industry Statistics and Trends

Market size and recent performance (2015-2030)

Industry revenue has grown at a CAGR of 8.6 % over the past five years, to reach an estimated $619.6m in 2025.

Trends and Insights

A rebound in national travel volume diversifies the scope of visitor information needs

  • Convention and visitor bureaus across Canada benefitted from immense rebounds in national travel and tourism flows across major cities. Tourism's immense economic benefits have shaped this industry's composition. Some centres are private companies, some are funded through public assistance, while others function as a combination of the two. When tourists visit new places, it generates higher interest in relevant accommodation and tourist attraction information, which drives higher interest in visitor bureaus that can provide these services.
  • Additional trends and insights available with purchase
Convention & Visitor Bureaus in Canada
Revenue (2015-2030)
IBISWorld Logo Source: IBISWorld

Industry outlook (2025-2030)

Market size is projected to grow over the next five years.

Trends and Insights

Stabilization of the national economy will drive integral support across downstream clients

  • Convention and visitor bureaus will continue to be impacted by broader macroeconomic conditions, impacting consumers’ propensity to travel and businesses’ propensity to set up large-scale business conferences. Consumers and companies are expected to allocate a greater share of their budgets to travel, vacation and attend meetings and conferences. According to the Global Business Travel Association, business conference spending is poised to rise by 17.7% from $36.5 billion in 2024 to $44.3 billion in 2025.

Biggest companies in the Convention & Visitor Bureaus in Canada

Company
Market Share (%)
2025
Revenue ($m)
2025
Profit ($m)
2025
Profit Margin (%)
2025
Vancouver Convention Centre
106.6
1.9
1.8
Metro Toronto Convention Centre
85.2
1.5
1.8
Palais des congres de Montreal
35.8
0.6
1.7

To view the market share and analysis for all 5 top companies in this industry, view purchase options.

Products & Services Segmentation

Convention & Visitor Bureaus in Canada
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Convention planning and hosting services, Visitor information and sightseeing tour services and Other. Convention planning and hosting services is the largest segment of the Convention & Visitor Bureaus in Canada.

Trends and Insights

Consistent corporate activity maintains popularity of convention planning and hosting services

  • The convention planning and hosting services segment makes up the largest revenue stream for the industry. Convention centres in Canada market and promote their province, city and facility as a place for organizations to host conventions, expositions, conferences, reunions, galas, meetings and other events.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

The Convention and Visitor Bureaus industry in Canada comprises convention and visitor bureaus that market and promote communities and local facilities to business and leisure travellers, assist organizations in locating meeting and convention sites, provide travel information on an area’s attractions and accommodations and organize group tours of local attractions.

What's included in this industry?

Products and services covered in the Convention & Visitor Bureaus industry in Canada include Convention planning services, Visitor information and sightseeing tour services, Conference, reunion and gala planning services, Exposition planning and hosting services, Reserving tickets for travel and events and Operating welcome centres.

Companies

Companies covered in the Convention & Visitor Bureaus industry in Canada include Vancouver Convention Centre, Metro Toronto Convention Centre and Palais des congres de Montreal.

Purchase this report to view all 5 major companies in this industry.

Related Terms

Related terms covered in the Convention & Visitor Bureaus industry in Canada include packaged tour , visitor bureau and convention .

Industry Code

NAICS 2007

NAICS 561590 - Convention & Visitor Bureaus in Canada

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

A sharp incline in international inbound travel drove localized interest in tourist hotspots. Stable growth in consumer spending and greater traveller propensity to pursue di...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2015-2024) and forecast (2025-2030)
  • Employees, including historical (2015-2024) and forecast (2025-2030)
  • Businesses, including historical (2015-2024) and forecast (2025-2030)
  • Profit, including historical (2015-2025)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Convention conference and meeting planning continues to drive the main revenue stream. These events became more popular as corporations and companies resumed in-person hostin...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2025
  • Product innovation level

Charts

  • Products & services segmentation in 2025
  • Major market segmentation in 2025

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Ontario’s varied landscape makes it a popular place for Canadian convention centres and visitor bureaus. The region hosts a mix of natural landscape and major cities like Tor...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each province
  • Share of population compared to establishments in each region in 2025

Tables

  • Number and share of establishments in each province in 2025
  • Number and share of revenue each province accounts for in 2025
  • Number and share of wages each province accounts for in 2025
  • Number and share of employees in each province in 2025

Detailed analysis

  • Geographic spread of the industry across North America, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Competition is limited to local or regional areas. Visitor bureaus promote their province and city to attract as many customers as possible. Some bureaus are obligated to ser...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2020-2025
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Larger centres can offer more accommodations and more leisure and entertainment options. This enables large operators to create a more enjoyable experience for customers.

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2021 through 2025
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2025
  • Overview of Vancouver Convention Centre's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of Metro Toronto Convention Centre's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of Palais des congres de Montreal's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of revenue, market share and profit margin trend for 2 additional companies

Detailed analysis

  • Description and key data for Vancouver Convention Centre, and factors influencing its performance in the industry
  • Description and key data for Metro Toronto Convention Centre, and factors influencing its performance in the industry
  • Description and key data for Palais des congres de Montreal, and factors influencing its performance in the industry
  • Description, key data and performance trends for 2 additional companies

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Provinces establish legislation to ensure industry products and services are promoted and offered only by local businesses. Some provinces also enable travel bureaus to creat...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2015-2030) 
  • Assistance historical data and forecast (2015-2030) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Although automation is changing how services are rendered, wage costs remain a consistent expenditure for the industry. Employees are needed to market and sell travel times a...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Investment vs. share of economy

Data tables

  • Liquidity Ratios (2018-2023)
  • Coverage Ratios (2018-2023)
  • Leverage Ratios  (2018-2023)
  • Operating Ratios (2018-2023)
  • Assets (2018-2023)
  • Liabilities (2018-2023)
  • Cash Flow & Debt Service Ratios (2015-2030)
  • Revenue per Employee (2015-2030)
  • Revenue per Enterprise (2015-2030)
  • Employees per Establishment (2015-2030)
  • Employees per Enterprise (2015-2030)
  • Average Wage (2015-2030)
  • Wages/Revenue (2015-2030)
  • Establishments per Enterprise (2015-2030)
  • IVA/Revenue (2015-2030)
  • Imports/Demand (2015-2030)
  • Exports/Revenue (2015-2030)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2015-2030)
  • IVA (2015-2030)
  • Establishments (2015-2030)
  • Enterprises (2015-2030)
  • Employment (2015-2030)
  • Exports (2015-2030)
  • Imports (2015-2030)
  • Wages (2015-2030)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Convention & Visitor Bureaus industry in Canada in 2025?

The market size of the Convention & Visitor Bureaus industry in Canada is $619.6m in 2025.

How many businesses are there in the Convention & Visitor Bureaus industry in Canada in 2025?

There are 1,496 businesses in the Convention & Visitor Bureaus industry in Canada, which has grown at a CAGR of 2.6 % between 2020 and 2025.

How may import tariffs affect the Convention & Visitor Bureaus industry in Canada?

The Convention & Visitor Bureaus industry in Canada is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.

How may export tariffs affect the Convention & Visitor Bureaus industry in Canada?

The Convention & Visitor Bureaus industry in Canada is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.

Has the Convention & Visitor Bureaus industry in Canada grown or declined over the past 5 years?

The market size of the Convention & Visitor Bureaus industry in Canada has been growing at a CAGR of 8.6 % between 2020 and 2025.

What is the forecast growth of the Convention & Visitor Bureaus industry in Canada over the next 5 years?

Over the next five years, the Convention & Visitor Bureaus industry in Canada is expected to grow.

What are the biggest companies in the Convention & Visitor Bureaus industry in Canada?

The biggest companies operating in the Convention & Visitor Bureaus industry in Canada are Vancouver Convention Centre, Metro Toronto Convention Centre and Palais des congres de Montreal

What does the Convention & Visitor Bureaus industry in Canada include?

Convention planning services and Visitor information and sightseeing tour services are part of the Convention & Visitor Bureaus industry in Canada.

Which companies have the highest market share in the Convention & Visitor Bureaus industry in Canada?

The company holding the most market share in the Convention & Visitor Bureaus industry in Canada is Vancouver Convention Centre.

How competitive is the Convention & Visitor Bureaus industry in Canada?

The level of competition is moderate and increasing in the Convention & Visitor Bureaus industry in Canada.

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in Canada include:

  • Statistics Canada
  • Industry Canada
  • Canadian Business Patterns

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.

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