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The electricity retail market has undergone significant changes over the past five years. The industry has grown more competitive as deregulation has allowed a wave of new retailers to enter the market. As challengers have competed aggressively on price to win residential customers, established industry giants have lost market share. Revenue growth has been closely tied to the Default Market Offer (DMO) and the Victorian Default Offer (VDO), which set the maximum price retailers can charge on standing offers and act as a reference point for all market contracts. When the DMO rose in 2023-24, industry revenue followed. When it fell in 2024-25, revenue dipped.
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IBISWorld's research coverage on the Electricity Retailing industry in Australia includes market sizing, forecasting, data and analysis from 2016-2031. The most recent publication was released July 2026.
The Electricity Retailing industry in Australia operates under the ANZSIC industry code D2640. Industry companies sell electricity through power distribution systems that other firms operate. The industry also includes operators that primarily provide services to the electricity market and match electricity supply and demand. Related terms covered in the Electricity Retailing industry in Australia include national electricity market (nem), australian energy market operator (aemo), transmission network, gentailer and default market offer (dmo).
Products and services covered in Electricity Retailing industry in Australia include Electricity generated using coal, Electricity generated using natural gas and Electricity generated using wind and large-scale solar power .
Companies covered in the Electricity Retailing industry in Australia include Origin Energy, AGL Energy and Shell Energy Holdings Australia.
The Performance chapter covers detailed analysis, datasets, detailed current performance, sources of volatility and an outlook with forecasts for the Electricity Retailing industry in Australia.
Questions answered in this chapter include what's driving current industry performance, what influences industry volatility, how do successful businesses overcome volatility, what's driving the industry outlook. This analysis is supported with data and statistics on industry revenues, costs, profits, businesses and employees.
The Products and Markets chapter covers detailed products and service segmentation and analysis of major markets for the for the Electricity Retailing industry in Australia.
Questions answered in this chapter include how are the industry's products and services performing, what are innovations in industry products and services, what products or services do successful businesses offer and what's influencing demand from the industry's markets. This includes data and statistics on industry revenues by product and service segmentation and major markets.
The Geographic Breakdown chapter covers detailed analysis and datasets on regional performance of the Electricity Retailing industry in Australia.
Questions answered in this chapter include where are industry businesses located and how do businesses use location to their advantage. This includes data and statistics on industry revenues by location.
The Competitive Forces chapter covers the concentration, barriers to entry and supplier and buyer profiles in the Electricity Retailing industry in Australia. This includes data and statistics on industry market share concentration, barriers to entry, substitute products and buyer & supplier power.
Questions answered in this chapter include what impacts the industry's market share concentration, how do successful businesses handle concentration, what challenges do potential industry entrants face, how can potential entrants overcome barriers to entry, what are substitutes for industry services, how do successful businesses compete with substitutes and what power do buyers and suppliers have over the industry and how do successful businesses manage buyer & supplier power.
The Companies chapter covers Key Takeaways, Market Share and Companies in the Electricity Retailing industry in Australia. This includes data and analysis on companies operating in the industry that hold a market share greater than 5%.
Questions answered in this chapter include what companies have a meaningful market share and how each company is performing.
The External Environment chapter covers Key Takeaways, External Drivers, Regulation & Policy and Assistance in the Electricity Retailing industry in Australia. This includes data and statistics on factors impacting industry revenue such as economic indicators, regulation, policy and assistance programs.
Questions answered in this chapter include what demographic and macroeconomic factors impact the industry, what regulations impact the industry, what assistance is available to this industry.
The Financial Benchmarks chapter covers Key Takeaways, Cost Structure, Financial Ratios, Valuation Multiples and Key Ratios in the Electricity Retailing industry in Australia. This includes financial data and statistics on industry performance including key cost inputs, profitability, key financial ratios and enterprise value multiples.
Questions answered in this chapter include what trends impact industry costs and how financial ratios have changed overtime.
The Industry Data chapter includes 10 years of historical data with 5 years of forecast data covering statistics like revenue, industry value add, establishments, enterprises, employment and wages in the Electricity Retailing industry in Australia.
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The market size of the Electricity Retailing industry in Australia is $49.1bn in 2026.
There are 293 businesses in the Electricity Retailing industry in Australia, which has grown at a CAGR of 0.8 % between 2021 and 2026.
The Electricity Retailing industry in Australia is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.
The Electricity Retailing industry in Australia is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.
The market size of the Electricity Retailing industry in Australia has been growing at a CAGR of 3.8 % between 2021 and 2026.
Over the next five years, the Electricity Retailing industry in Australia is expected to decline.
The biggest companies operating in the Electricity Retailing industry in Australia are Origin Energy, AGL Energy and Shell Energy Holdings Australia
Electricity generated using coal and Electricity generated using natural gas are part of the Electricity Retailing industry in Australia.
The company holding the most market share in the Electricity Retailing industry in Australia is Origin Energy.
The level of competition is high and increasing in the Electricity Retailing industry in Australia.