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Carpet Cleaning Services in Australia - Market Research Report (2015-2030)

Andrew Ledovskikh Andrew Ledovskikh Melbourne, Australia Last Updated: April 2025 ANZSIC OD5491

Revenue

$611.5m

2025-26

$635.4m

Past 5-Year Growth

Profit

$XX.Xm

Employees

5,563

Businesses

3,898

Wages

$XXX.Xm

Carpet Cleaning Services in Australia industry analysis

The Carpet Cleaning Services industry relies heavily on one-off events, including flooding, water damage, residential construction projects and end of tenancy cleaning for rental properties. While these are one-off events, they tend to provide a steady source of demand for industry cleaners due to consistent flooding events across the east coast, the high rate at which Australians move residences and ongoing dwelling construction activity. Maintenance cleaning is often required by commercial clients and is a discretionary expenditure for most households.

Trends and Insights

  • Flooding events have boosted demand. The industry has faced volatile and difficult conditions in many segments in the aftermath of the pandemic, but flooding events have boosted demand for water damage repairs.
  • Post-construction cleaning demand has diminished amid falling dwelling commencements. While dwelling commencements initially surged amid strong demand for housing on the back of low interest rates and government stimulus, new residential construction has slumped over recent years, dampening demand.
  • Flooding events drive demand in east coast states. Queensland, New South Wales and Victoria experience regular flooding events, including multiple major floods in 2022 and Cyclone Alfred in 2025.
  • The industry is highly fragmented, with little incentive for consolidation. The industry’s small size and broad geographic distribution limits the potential benefits of economies of scale.
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  • Market estimates from 2015-2030
  • Critical performance data and rankings
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Industry Statistics and Trends

Market size and recent performance (2015-2030)

Industry revenue has grown at a CAGR of 0.5 % over the past five years, to reach an estimated $611.5m in 2025.

Trends and Insights

The cost-of-living crisis has limited ongoing carpet and rug maintenance expenditure

  • Australian consumers have faced significant economic pressures over the three years through 2024-25. High inflation and rising interest rates have eaten into real household discretionary incomes and weakened consumer sentiment, prompting consumers to tighten their expenditure over the past few years.
  • Additional trends and insights available with purchase
Carpet Cleaning Services in Australia
Revenue (2015-2030)
IBISWorld Logo Source: IBISWorld

Industry outlook (2025-2030)

Market size is projected to grow over the next five years.

Trends and Insights

A recovery in economic conditions is set to support industry revenue growth

  • The industry experienced relatively weak demand over the three years through 2024-25. Poor economic conditions and low consumer sentiment prompted consumers to delay discretionary maintenance cleaning of their carpets and rugs, and households sought to substitute necessary cleaning services with less costly rental machines from supermarkets and hardware stores.

Biggest companies in the Carpet Cleaning Services in Australia

Company
Market Share (%)
2025
Revenue ($short_0)
2025

There are no companies that hold a large enough market share in the Carpet Cleaning Services in Australia industry for IBISWorld to include in this product.

Products & Services Segmentation

Carpet Cleaning Services in Australia
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Carpet and rug maintenance, Household water damage repair and Post-construction cleaning. Carpet and rug maintenance is the largest segment of the Carpet Cleaning Services in Australia.

Trends and Insights

Consumers have tried to save on end of tenancy cleaning services

  • End of tenancy cleaning services are the biggest market for carpet cleaning firms. Renters are generally required by their residential agreements to engage professional carpet cleaners before vacating a property.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Industry firms provide carpet and rug cleaning services. This includes companies that solely specialise in this area or provide it as a key service as part of a wider integrated cleaning service offering.

What's included in this industry?

End of tenancy carpet cleaningHome flooding and other water damage cleaningCommercial carpet cleaningCarpet maintenance cleaning

Companies

Purchase this report to view all major companies in this industry.

Related Terms

DRY POWDER CLEANINGHOT WATER EXTRACTIONSTEAM CLEANING

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Flooding events have boosted demand. The industry has faced volatile and difficult conditions in many segments in the aftermath of the pandemic, but flooding events have boos...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2015-2024) and forecast (2025-2030)
  • Employees, including historical (2015-2024) and forecast (2025-2030)
  • Businesses, including historical (2015-2024) and forecast (2025-2030)
  • Profit, including historical (2015-2025)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Post-construction cleaning demand has diminished amid falling dwelling commencements. While dwelling commencements initially surged amid strong demand for housing on the back...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2025
  • Product innovation level

Charts

  • Products & services segmentation in 2025
  • Major market segmentation in 2025

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Flooding events drive demand in east coast states. Queensland, New South Wales and Victoria experience regular flooding events, including multiple major floods in 2022 and Cy...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2025

Tables

  • Number and share of establishments in each region in 2025
  • Number and share of revenue each region accounts for in 2025
  • Number and share of wages each region accounts for in 2025
  • Number and share of employees in each region in 2025

Detailed analysis

  • Geographic spread of the industry across Asia Pacific, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

The industry is highly fragmented, with little incentive for consolidation. The industry’s small size and broad geographic distribution limits the potential benefits of econo...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2020-2025
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

The industry is highly fragmented with no major players. Approximately two-thirds of businesses in the industry are nonemploying, with the vast majority of the remainder bein...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2021 through 2025
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2025

Detailed analysis

    External Environment

    Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

    Analyst insights

    Economic conditions are set to improve, supporting demand from households. Interest rates have started to fall and inflationary pressures have eased. Rising household discret...

    In this chapter

    • External Drivers
    • Regulation & Policy
    • Assistance

    Key metrics

    • Regulation & policy level and trend
    • Assistance level and trend

    Charts

    • Regulation & Policy historical data and forecast (2015-2030) 
    • Assistance historical data and forecast (2015-2030) 

    Detailed analysis

    • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
    • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
    • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

    Financial Benchmarks

    View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

    Analyst insights

    Companies lack workforce flexibility, leading to volatility in wage costs’ revenue share. Companies are typically nonemploying or employ one or two staff. This limits their a...

    In this chapter

    • Cost Structure
    • Financial Ratios
    • Key Ratios

    Key metrics

    • Profit margin, and how it compares to the sector-wide margin
    • Average wages, and how it compares to the sector-wide average wage
    • Largest cost component as a percentage of revenue
    • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

    Charts

    • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
    • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
    • Investment vs. share of economy

    Data tables

    • Cash Flow & Debt Service Ratios (2015-2030)
    • Revenue per Employee (2015-2030)
    • Revenue per Enterprise (2015-2030)
    • Employees per Establishment (2015-2030)
    • Employees per Enterprise (2015-2030)
    • Average Wage (2015-2030)
    • Wages/Revenue (2015-2030)
    • Establishments per Enterprise (2015-2030)
    • IVA/Revenue (2015-2030)
    • Imports/Demand (2015-2030)
    • Exports/Revenue (2015-2030)

    Detailed analysis

    • Trends in the cost component for industry operators and their impact on industry costs and profitability 

    Key Statistics

    Industry Data

    Data Tables

    Including values and annual change:

    • Revenue (2015-2030)
    • IVA (2015-2030)
    • Establishments (2015-2030)
    • Enterprises (2015-2030)
    • Employment (2015-2030)
    • Exports (2015-2030)
    • Imports (2015-2030)
    • Wages (2015-2030)

    Top Questions Answered

    Unlock comprehensive answers and precise data upon purchase. View purchase options.

    What is the market size of the Carpet Cleaning Services industry in Australia in 2025?

    The market size of the Carpet Cleaning Services industry in Australia is $611.5m in 2025.

    How many businesses are there in the Carpet Cleaning Services industry in Australia in 2025?

    There are 3,898 businesses in the Carpet Cleaning Services industry in Australia, which has grown at a CAGR of 2.8 % between 2020 and 2025.

    How may import tariffs affect the Carpet Cleaning Services industry in Australia?

    The Carpet Cleaning Services industry in Australia is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.

    How may export tariffs affect the Carpet Cleaning Services industry in Australia?

    The Carpet Cleaning Services industry in Australia is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.

    Has the Carpet Cleaning Services industry in Australia grown or declined over the past 5 years?

    The market size of the Carpet Cleaning Services industry in Australia has been growing at a CAGR of 0.5 % between 2020 and 2025.

    What is the forecast growth of the Carpet Cleaning Services industry in Australia over the next 5 years?

    Over the next five years, the Carpet Cleaning Services industry in Australia is expected to grow.

    What does the Carpet Cleaning Services industry in Australia include?

    End of tenancy carpet cleaning and Home flooding and other water damage cleaning are part of the Carpet Cleaning Services industry in Australia.

    How competitive is the Carpet Cleaning Services industry in Australia?

    The level of competition is high and steady in the Carpet Cleaning Services industry in Australia.

    Related Industries

    Widen your competitive advantage with related industries

    View all industries in Australia

    Methodology

    How are IBISWorld reports created?

    IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

    Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

    IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

    What data sources do IBISWorld analysts use?

    Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

    Key data sources in Australia include:

    • Australian Bureau of Statistics
    • Australian Taxation Office
    • Australian Securities & Investments Commission

    Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

    These sources include:

    • Industry and trade associations
    • Industry federations or regulators
    • Major industry players annual or quarterly filings

    Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

    How does IBISWorld forecast its data?

    IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

    IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

    Learn more about our methodology and data sourcing on the Help Center.